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BTC Bank

Upgraded BTC Banking Services

BTC Bank is excited to introduce our new and improved Banking Services. 

 

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BTC Bank Online Banking –

Take your online banking to a new level. Discover benefits and features of the new BTC Bank Online Banking at our new link: https://go.btcbank.bank./login

USER ID – Any special characters have been removed from your User ID
EXCEPT FOR THESE APPROVED CHARACTERS   +  _  %  @  !  $  *  ~

For example:

  • Old User ID: jane.doe
  • New User ID: janedoe (without the period)
  • Old User ID: @jane!doe
  • New User ID: @jane!doe (same as before)

If you did not have a special character in your User ID or had an accepted special character, it will remain the same as before.

PASSWORD is the last 4 digits of your social security number the first time you log in to the new system. You will be prompted to change your password once you log in.

If you are still having issues, click Forgot? on the Online Banking log-in page to retrieve your User ID or reset your password.


BTC Bank iPay –

Our new Bill Pay system provides you with an easier, faster and more convenient way to pay bills. You can access the new iPay system through your Online Banking account. If you used our Bill Pay system in the past, your account will be automatically upgraded free of charge and a 12 month bill pay history file will be in your new iPay account. Check out this FAQ page about Bill Pay.


BTC Mobile Banking App –

Our NEW BTC Mobile Banking App available for both Apple and Android smartphones has all of the features of our old app, plus expanded features that make mobile banking easy and convenient wherever you are. Easily and securely log in using fingerprint or a pin, view account balances and activity, make mobile deposits using your camera, transfer funds, and arrange the app’s features in a way that makes the most sense to you – customize the app on a per-device basis and move things around however you’d like. And the best news is – you no longer need an additional app to turn your card on and off, because you’ll have that control in our new BTC Mobile Banking app.

You can download the NEW BTC Mobile Banking app today! Learn more about our NEW mobile banking app here. 


BTC Bank iTalk –

Our 24 Hour Phone Banking number remains the same – (877) BTC-BANK or (877) 282-2265. We’ve enhanced our system to the new BTC Bank iTalk. Please listen carefully when calling, as our menu options have changed. You may be asked to select a new PIN or enter the last 4 digits of your social security number. Rest assured that the new iTalk phone banking is very user-friendly.


SMS Text Banking –

Our SMS Text Banking number will change to 89549. Simply text a command to 89549 and you’ll receive real-time account information in seconds.

 

If you have problems accessing any of our upgraded banking services, please call us at (877) 282-2265. Once you get used to our upgraded banking services, we’re sure that you’ll enjoy the enhanced features!

 

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