Here are a few important steps that will make your transition easier into our new Online Bill Pay system. October 5th is the final date that you will be able to login to use/view Bill Pay. You must DELETE all recurring and future dated payments that have a date of October 5th or later. Failing to do so may cause your accounts to have returned items.
BTC Bank suggests that you keep a hard copy of your billing statements. This will allow you to easily access your account number and payee information to input into the new Bill Pay System on/after October 15th. If you receive electronic statements, the payment information should be available to view online for that company.
If you need bill payment history, please print/download your payment history before October 5th—there will be no Bill Pay access to the old system after this date.
To download or print your Bill Pay history:
1. Bill History
2. Current view
3. Past 12 months (you will choose how far back to go with your history)
4. Show All
You have the option to print or download. The download option is at the bottom right side of your screen. If you have a pop-up blocker turned on, this may prevent you from being able to see your information. You then have the option to export to an excel spreadsheet.